Lead Lantern is a sole proprietorship providing CRM implementation and automation consulting services. This Privacy Policy explains how we collect, use, and protect your information.
These Terms and Conditions govern your use of the Lead Lantern website and services. By accessing this website or engaging our services, you agree to these terms.
1. Services
Lead Lantern provides CRM implementation, automation consulting, workflow development, and related business system services.
All services are provided on a consulting basis unless otherwise agreed in writing.
2. Use of Website
You agree to use this website for lawful purposes only. You may not:
Attempt to access secure areas without authorization
Interfere with website functionality
Submit false or misleading information
3. Communications & SMS Terms
By submitting your information through our forms and opting in, you agree to receive communications from Lead Lantern, including SMS messages.
These communications may include:
Appointment confirmations and reminders
Service updates
Follow-ups related to your inquiry
Onboarding or project communications
Message frequency varies.
Message and data rates may apply.
You can opt out of SMS at any time by replying STOP. For assistance, reply HELP or contact us via email.
We do not share mobile numbers or SMS consent information with third parties for marketing purposes.
4. Payment Terms
If you engage Lead Lantern for paid services:
Fees and scope will be agreed upon in writing
Payment terms will be outlined in invoices or service agreements
Late payments may delay service delivery
5. Intellectual Property
All custom workflows, automations, and materials developed for clients remain the property of the client upon full payment, unless otherwise specified in writing.
Lead Lantern retains the right to reference non-confidential project work for portfolio or marketing purposes.
6. Limitation of Liability
Lead Lantern provides consulting services based on best practices and industry standards. We are not responsible for:
Third-party platform outages
Carrier filtering of SMS messages
Changes in CRM platform policies
Business outcomes resulting from client implementation decisions
7. No Guarantees
We do not guarantee specific revenue, marketing, or performance results. Outcomes depend on implementation, market conditions, and client execution.
8. Changes to Terms
We may update these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any updates.